Christine C Xxv

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Verified Reviewer

Garnier has changed all of their Nutrisse colors to vegan. I did not like how the mixture looked like guacamole. I think as customer I should be able to choose vegan or the original formula.

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The developer and tube of mixture never really mixed properly. I was afraid to use it as it looked like it would make my color streakie. Since I have no choice but to purchase vegan from your company I am forced to find another product after using garnier for years. Very sad.
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Pros:
  • Love the product
Cons:
  • Formula change unacceptable

Preferred solution: Be able to purchase regular formula garnier

User's recommendation: Beware, the colors are now vegan

Resolved
Christine C Xxv

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Verified Reviewer
| map-marker Camillus, New York

Resolved: Disappointed that it is vegan

BVegan color comes together like guacamole.it doesnt blend. I was afraid to use it. Called and they were sending a coupon for a free one. Only problem is every store now only sells the vegan version. I guess I will need to find a new company for hair color. Such a shame as I have used garnier color for years. Now its bye bye!
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User's recommendation: Beware! All boxes are now vegan

Krystal T Hdy

Wrong hair color in box!

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I buy the same product every month (Garnier Nutrisse #43 Cocoa Brown) and love the results but this time I ended up having orange hair! Im very dissatisfied and not sure what I can do about it! I dont want to dye again!!! Its too soon!! Im wonderyif maybe it was packaged incorrectly! Bought in Mansfield Ohio.
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Loss:
$8

Preferred solution: Full refund

User's recommendation: Steer clear!

Rita P Ywz

I'm pissed off because my hair turned out orange after using your product.I want a refund.

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I used your platinum because it shows a higher blonde affect,ha well my hair is orange.Now I'm a carrot head, really cute.
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Loss:
$12
Pros:
  • Affordable
Cons:
  • Smell is awful and i got a headache

Preferred solution: Full refund

User's recommendation: Read carefully

Pharaoh Irg

HAIR LOSS

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I have been trying to figure out why my hair has been coming out in CLUMPS! Way more than ever before! I discovered so many people were experiencing hair loss due to this shampoo and conditioner! Are you *** KIDDING ME?! Ive lost so much hair and my hair used to be so thick! I will be looking into legal action!!!
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Cons:
  • Hair loss

Preferred solution: My HAIR back! My confidence in my hair back! My mental health!

User's recommendation: DO NOT USE!

Anonymous
map-marker El Cajon, California

Garnier does NOT HAVE THE CATEGORY OF HAIR SHAMPOO THAT I HAVE FOUND OF COMPETITORS. NO SOLID EMAIL ADDRESS FOR COMMUNUCATION; webformas are not reliable.

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as I first tried to call by phone, but the website showed Garmin was closed for the day; AS THERE BE NO OPTION TO WEBCHAT as an alternative. Again, webforms are very un-reliable for solid, assuring transmission, as Garmin likely to not send a duplication of the transmitted mesage) to the sender of the message (customer) as proof of a sent message. Nor a # for reference. I SEARCHED THROUGH THE STORE INVENTORY, ON-SITE; NEVER FOUND THE CATEGORY OF SHAMPOO FOR MY PERSONAL NEED.
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User's recommendation: carefully read those bottles before buying

Anonymous
map-marker Schererville, Indiana

I was left bald with no hair

I was never contacted they never reimbursed me for losing all of my hair because of their hair dye. This company does not respond or reply to complaints, and I have yet to hear from them. I dont know who else to contact to be reimbursed for all of my problems with losing my hair
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User's recommendation: Do not buy it cause hair loss and damage

Mohammad Tahseen A

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Verified Reviewer
| map-marker New Delhi, National Capital Territory Of Delhi

For retailing salesman number

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Garnier - For retailing salesman number
I Have A Retell Outlet Past One Month No Once Came At My Store For Order My Outlet Name Is Ayzal General Store And Kirana, Maharaja Road, Chandwara Mokarri Near-Mokarri Masjid Muzaffarpur Bihar Pin 842001
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Krista P Vca

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Want a refund! Wasn’t right volor in the box

Garnier - Want a refund! Wasn’t right volor in the box
I dyed my hair and the color that I bought wasnt the color that was in the box! So my hair was dyed not the color that I wanted!
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Loss:
$9

Preferred solution: Full refund

Anonymous
map-marker Los Angeles, California

Hair color disaster !

Garnier - Hair color disaster !
Ive been using Garnier Hair Color for Decades. At me recent cut my hair dresser shrieked! Your roots are all AMBER & YELLOW. My husband darted out and purchased a new box. This time my hair turned ORANGE! I went and purchased BLACK. THE ONE THING THESE BOXES HAVE IN COMMON IS THE PRODUCT LOOKS LIKE GUACAMOLE.
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Jessica T Azy

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Verified Reviewer

Issue with the Garnier Fructis Sleek & Shine hair Serum

Issue with the Garnier Fructis Sleek & Shine hair Serum
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The top is broken completely off and wont pump AT ALL. I purchase this product atleast once a month, Im an avid customer. I tried to get help from the store where I purchased it but they turned me away, told me to call someone who cares, which left me in tears. But now Im completely annoyed, overwhelmed & angry. Please, youre my only hope. I need help. Please call me : (904)429-**** or email me : Taiforeign@***.com My address: 6472 Capri Isle Saint Augustine Florida 32095 Warmest Regards, Jessica Thomas
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Loss:
$9
Pros:
  • Sleek
Cons:
  • Break apparently

Preferred solution: Full refund

Anonymous
map-marker Chico, California

Changed conditioner for colored hair

Ive been using the shampoo and conditioner for colored hair for years. It has changed, I thought maybe it was just the look of the bottles but the conditioner is not as silky as it used to be and leaves my hair feeling dry and hard to brush through after showering. Not a happy camper. Will be on the search for something else. :(
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Anonymous
map-marker Youngstown, Ohio

Thick now and will not come out if the bottle.

I have been using this hair color for a long time ,and now it is so thick I cannot get to come out of the applicator. This has been for months now and I am done buying it.
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Jerrie Zif
map-marker Columbia, South Carolina

I use your Garnier whole blends honey treasure conditioner and shampoo and I broke out in a rash on my neck and my back

I use your Garnier whole blends honey treasure shampoo and conditioner and my neck and my back broke out in a burning rash and it has left scars on on my neck and back
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Katerra Nli

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Verified Reviewer
| map-marker San Lorenzo, California

I mixed the color and something came up and I can’t dye my hair right away with it. Can I leave it sit overnight and die my hair in the morning?

I have mixed the hair color but I can't do it today. Can it sit in the bottle overnight? I can color in the morning
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Anonymous
map-marker Detroit, Michigan

Wrong color in box

I have been purchasing, the Garnier Nutrisse Ultra Color P2 PURPLE QUARTZ INTENSE PURPLE. for a year now. My last purchase, the actual COLOR in the boxes(2) contained the WRONG COLOR. INSTEAD OF THE PURPLE QUARTZ INTENSE PURPLE. MY HAIR CAME OUT A BRIGHT SCARLET RED. I was very pissed off, due to it being the wrong color and that I loath RED. I feel ripped off and mislead. OBVIOUSLY YOUR QUALITY CONTROL, IS INCOMPETENT BY A LONG SHOT! VERY ANGRY CONSUMER!AngryAngryAngryAngryAngry
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1 comment
Javontae Hws

I agree i have used nutrisse for years and in the past 3 to 6 months all the colors are very off. I get orange or green results from a dark brown.

Its not just hos it takes on MY hair its how it develops i see it on the gloves and on my forhead messes around my head.

And then the result does not take deeply and is translucent witg the correct timing and application. I have seen wrong color in the boxes as well!!!!

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