Garnier - Brittle Applicator Bottle Exploded in my hands

Garnier hair color applicator bottle cracked and exploded when I began applying to my hair, sending hair color spatters all over me, my bathroom walls, floor, woodwork, etc.I found spatters five feet away!

The bottle was just too brittle and flimsy. I called the company and they were so cavalier about it... they did send a label so I could return the product to them. The letter said they "want to know whenever a product does not meet expectations..." Well, my expectation is that they sell a safe product.

I don't want a refund, replacement or coupon from them.I just want them to take a look at the bottle and admit that it is too darn flimsy and brittle, and then make a change.

This review is a subjective opinion of a user.
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  • What I liked
    • I like the color
  • What I disliked
    • Flimsy bottle that cracked and spewed hair color

Reason of review:
Damaged or defective
Product or service
Garnier Nutrisse Nourishing Color Cream
Review category
Cosmetics and Toiletries
review #888965

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