Garnier Contact Information

Summary of Garnier Customer Service Calls

64 TOTAL CALLS
83% SUCCESSFUL CONNECTIONS
02:12 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Garnier to Ask about:

Request for Information:

  • “Question about applying hair color after lightening”
  • “I have a question regarding the safety of a product which has been no longer made”
  • “To find out how to rectify a colour”

Shipping and Delivery:

  • “Faulty merchandise”

Other:

  • “Idea”
  • “Hair fell out using hair dye”
  • “Comment about products”

Garnier Rating Stats

1.9 out of 5 stars
based on 91 reviews
See all 215 reviews

Rating stats

  1. 50 reviews
  2. 19 reviews
  3. 10 reviews
  4. 4 reviews
  5. 8 reviews

About Garnier

Top 5 Garnier Services

Customer Care

Top 5 Likes about Garnier

Smell, Product is an outright rip off, Smells nice, Nutrisse haircolor 91, I like the color

Top 5 Dislikes about Garnier

Made my hair fall out, Losing my hair, Ruined my hair, No compensation for damage caused, Poor service

Summary

Garnier is a cosmetics brand by one of the leaders of mass market cosmetics manufacturer L'Oral. The Company was established under Laboratoires Garnier naming in year 1904. As for today hair and skin care products are manufactured under this brand. The Company operates under L'Oral supervision since 1970s. The brand includes a wide range of beauty products, such as shampoos, conditioners, and hair colors. Garnier products are sold wordwide, with explains such featue of their marketing strategy as localisation of products for different countries and rgions. Garnier corporate USA headquarters is situated in New York, NY.

Garnier reviews and complaints

Garnier is ranked 122 out of 1037 in Cosmetics and Personal Care category

Area Served

USA

Payment Methods

MasterCard

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Garnier Stats

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