Contact Garnier

Summary of Garnier Customer Service Calls

64 TOTAL CALLS
83% SUCCESSFUL CONNECTIONS
02:12 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Garnier to Ask about:

Request for Information:

  • “Question about applying hair color after lightening”
  • “I have a question regarding the safety of a product which has been no longer made”
  • “To find out how to rectify a colour”

Shipping and Delivery:

  • “Faulty merchandise”

Other:

  • “Idea”
  • “Hair fell out using hair dye”
  • “Comment about products”

About Garnier

Top 5 Garnier Services

Customer Care

Top 5 Likes about Garnier

Smell, Product is an outright rip off, Nutrisse haircolor 91, I like the color, Garnier moisture rescue lotion spf 15

Top 5 Dislikes about Garnier

Made my hair fall out, Losing my hair, Ruined my hair, Poor service, No compensation for damage caused

Summary

Garnier is a cosmetics brand by one of the leaders of mass market cosmetics manufacturer L'Oral. The Company was established under Laboratoires Garnier naming in year 1904. As for today hair and skin care products are manufactured under this brand. The Company operates under L'Oral supervision since 1970s. The brand includes a wide range of beauty products, such as shampoos, conditioners, and hair colors. Garnier products are sold wordwide, with explains such featue of their marketing strategy as localisation of products for different countries and rgions. Garnier corporate USA headquarters is situated in New York, NY.

Garnier reviews and complaints

Garnier is ranked 106 out of 976 in Cosmetics and Personal Care category

Area Served

USA

Payment Methods

MasterCard

Edit Description
Show

Garnier Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Garnier to

Clairol
Clairol
302 reviews
1.9
Compare
Loreal Usa
Loreal Usa
123 reviews
1.8
Compare
Wen
Wen
1771 reviews
2.1
Compare
Loreal Paris
Loreal Paris
114 reviews
1.5
Compare
Suave
Suave
346 reviews
2.1
Compare

Companies are selected automatically by the algorithm.

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

Show

Products and Services Sold by Garnier

Write a review
Do you have something to say about Garnier? What happened? What can we help you with?
Submit review Don't show this popup