Baldwin, Georgia
Featured Not resolved

My wife has used the garnier #93 honey butter for the past three years with no complaints always great results......that was until yesterday!!! My wife mixed up the hair dye as always and the bottle looked red.

She looked it up online and it said that red was supposed to be there to bring out the brassiness. She puts in the dye and it was very red, she didnt like the way it looked so after about six minutes she washes out the dye and her beautiful blonde hair is gone, and looks like a red clown wig.

The red dye was in the wrong BOX!!!!!! We will no longer be using this companies products unless the company makes this right.

Product or Service Mentioned: Garnier Hair Dye.

Reason of review: Not as described.

Company wrote 0 private or public responses to the review from Nov 11, 2015.
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ooooh man, that is really pretty red!!!! my hair is almost black, but i would give anything to be able to have that color hair

Aiken, South Carolina, United States #1066259

Chances are a customer played a trick and switched the colors. Or perhaps you did for a bogus lawsuit? Is that what you meant by the company making things right

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