Garnier - Hair color diffèrent from on box

52 of 84 Garnier reviews

I purchased darkest ash brown new magnetic brown turned out black blue purple could not get through to customer service had to have it corrected by hairstylist since i was going to a bridal shower on saturday to go lighter has a red tint to it looks better then it did the color on the box 31 darkest ash brown did picture a model with brown hair not black i was shocked to see the results and even more upset when i could not get a hold of a representative first tried 1800 then 1866

I understand that mistakes happen but not being able to speak with someone is very frustrating

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Monetary loss:
Product or service
Hair Dye
Review category
Cosmetics and Toiletries
review #520906 by

Author wants to be contacted by the company. Learn more

Had an experience with Garnier? Submit review ›
Helpful? 7 Yes 7 1 No 1
Had the same issue 6 Yes 6
52 of 84 Garnier reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Sep 10, 2014 #868214 Turner, Michigan, United States

I had the exact same problem and ended up with the same tone you got. I was pissed

1 0 Reply

Aug 31, 2014 #863592

Cheap hair dye produces cheap results. Stick to your stylist and avoid box dyes in the future!

3 2 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Garnier. However, many companies do monitor reviews on our site.

You were reading a complaint about Garnier.
Filing a new complaint about