I purchased darkest ash brown new magnetic brown turned out black blue purple could not get through to customer service had to have it corrected by hairstylist since i was going to a bridal shower on saturday to go lighter has a red tint to it looks better then it did the color on the box 31 darkest ash brown did picture a model with brown hair not black i was shocked to see the results and even more upset when i could not get a hold of a representative first tried 1800 then 1866
I understand that mistakes happen but not being able to speak with someone is very frustrating
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- Hair Dye
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- Cosmetics and Toiletries
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