I purchased darkest ash brown new magnetic brown turned out black blue purple could not get through to customer service had to have it corrected by hairstylist since i was going to a bridal shower on saturday to go lighter has a red tint to it looks better then it did the color on the box 31 darkest ash brown did picture a model with brown hair not black i was shocked to see the results and even more upset when i could not get a hold of a representative first tried 1800 then 1866
I understand that mistakes happen but not being able to speak with someone is very frustrating
More Review Details
- Monetary loss:
- Product or service
- Hair Dye
- Review category
- Cosmetics and Toiletries
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I am an 18 year old girl with long, wavy, brown hair (can be seen in the picture). My hair tends to get a little frizzy but nothing to hard..."
- "I watched several different videos of people that I actually knew using this product. I was excited that it might actually work the way they showed since these were..."
- "I ordered Timewise kit and deep wrinkle filler. I used for 12 weeks and didn't do what they claimed it would. Didn't improve skin or wrinkles. I did return item..."
- "Good day, We bought a Westinghouse TV ($238) from Wal-Mart in Brossard, Quebec, Canada on the 16th of July 2016, less than a month and half later it wouldn’t work,..."
- "I would like to know where the Great Value eggs are supplied from. I'm guessing it is somewhere with either genetically modified chickens, or where policies are not closely maintained...."
- "Just as others have stated, I should have read reviews first. I am so disappointed and frustrated with this joke of a company. However, I have filed a complaint with..."