I bought Garnier Olia hair dye because it looked like it would be healthy for my hair. I had not died my hair in a very long time so it had a blank canvas.
Didnt have any other dyes on my hair interfering. I used 6.35 light chestnut brown. now keep in mind my hair was already a light brown, it just seemed dull to me and I wanted to brighten it up. This product turned my hair koolaid orange.
I was pissed so I called Customer service and the lady was incredibly rude made me sound *** saying that chestnut is a red color but the color chart on the back of the box had no red whatsoever. She sent me a check for $10 and told me to use light ash brown to get rid of any of the red. she didn't seem to understand my hair was not red it was orange. so reluctantly I tried what she said and sure enough it just turned my hair a lighter orange.
needless to say I am NOT using this product EVER! and I will definitely not recommend it!
Product or Service Mentioned: Garnier Hair Dye.
Monetary Loss: $9.