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New Reviewer

Garnier whole blends causing hair loss

I started using Garnier whole blends since I had a coupon and it was on sale so I got it for basically nothing. I am a hairstylist but don't believe in using the expensive stuff. I started losing my hair like crazy in the last month and a half, almost half of what I...
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120 comments
#2189614

What can we do. It's crazy. My hair was so long and beautiful now its so short and dry from their product

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ID
#1074267 Review #1074267 is a subjective opinion of poster.
Product
Garnier Coconut Oil And Cocoa Butter Conditioner
Pros
  • Smell
Cons
  • Losing my hair
Reason of review
Bad quality
Loss
$50
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

They advertise rebate for hair color then nothing happens

Garnier - They advertise rebate for hair color then nothing happens
Garnier - They advertise rebate for hair color then nothing happens
submitted rebate through texting on line, then nothing, called company, they said 3rd party is handling it, system is down, that was 2 weeks ago, they said allow a few days, called back a week later and again 2 weeks later, system still down!!! How do you get your refund?

User's recommendation: Be careful with their "rebate" offer!!!

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ID
#3773669 Review #3773669 is a subjective opinion of poster.
Location
Mosier, Oregon
Loss
$13
Preferred solution
Full refund
New Reviewer

Products

I really like the apple and grapefruit conditioners that you have. I like the way they leave my hair feeling soft and smell good after I've used them. I hope you are planning on making more of the different smells of conditioners if you haven't already. I will definitely be buying more of these conditioners.
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ID
#3737503 Review #3737503 is a subjective opinion of poster.
Location
London, Ontario
Product
Garnier Conditioner
Preferred solution
Maybe some coupons for your products

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Verified Reviewer
New Reviewer

Garnier Olia Hair Color Rebate

Garnier Olia Hair Color Rebate
I participated in their Olia rebate, I bought the dye and I submitted all the required info to their promotions department last Tuesday. I was told I would be con to acted by someone in 48 hours (would've been last Thursday) about where to send the rebate to. Now nothing. I know we just had a holiday weekend, but this was all suppose to have occured LAST week.

User's recommendation: Good Luck Ever Getting a Rep That Can Direct You To The Correct Department!!

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ID
#3732878 Review #3732878 is a subjective opinion of poster.
Pros
  • Shade of color
  • Smells nice
Loss
$9
Preferred solution
Full refund

It's causing me actual pain

TeaSI've had dry, itchy scalp for the past year. My kids suddenly had horrible dandruff. We've never had any issues before. We were digging our heads until they bled and left scabs! I finally discovered that their formula was changed. After 16 years I had to switch shampoos. It took a couple of months before we were better. We were literally in pain and suffering daily.

User's recommendation: Steer clear.

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ID
#3642019 Review #3642019 is a subjective opinion of poster.
Location
Charleston, West Virginia

Pissed

Started using their shampoo product and hair started breaking off after using it for a few weeks. Omg... I'm devastated

User's recommendation: Do not buy or use.

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ID
#3622275 Review #3622275 is a subjective opinion of poster.
Location
Leduc, Alberta

Absolute joke of a customer service department

Call Humber three. Call 1. Not even recorded. Call 2 (25 mins on hold) Would not put me through to manager 2nd request. Call 3. Still on hold. Emailed your CEO

User's recommendation: Do not buy from this company.

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ID
#3561420 Review #3561420 is a subjective opinion of poster.
Location
Stockton-On-Tees, England

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Verified Reviewer
New Reviewer

Allergic Reaction

Garnier - Allergic Reaction
I started using this shampoo and soon began an itchy rash and hives from my neck all over my body. It's taken me about a month of dealing with this awful itching to narrow it down to this shampoo.

User's recommendation: DO NOT USE THIS GARBAGE!

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ID
#3554919 Review #3554919 is a subjective opinion of poster.
Location
Bothell, Washington
Cons
  • Hives and itching all over body
Loss
$40
Preferred solution
Full refund
New Reviewer

5 second Blur being discontinued!!!

This is by far the best primer that I have ever used. It feels like velvet on my skin and DEFINITELY hides skin flaws. PLEASE put it back on the market

User's recommendation: Please request 5 second Blur be put back on the market...it's awesome!

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ID
#3512414 Review #3512414 is a subjective opinion of poster.
Location
York, Ontario
Preferred solution
5 Second Blur brought back on the market!

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Verified Reviewer
New Reviewer

Not happy with product. I want a refund.

quality. I spent $5.77 for Garnier Fructis daily care 2in1. used it twice. Very disappointed. My hair didn't even look shiny or smooth I would like a refund. purchased at Walmart Killeen, Texas 76542 I no longer have receipt. Didn't think I would need it.

User's recommendation: Don't buy. I no longer have receipt. Didn't think I would need it.

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ID
#3486825 Review #3486825 is a subjective opinion of poster.
Location
Harker Heights, Texas

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Verified Reviewer
New Reviewer

Garnier Express Retouch Gray Hair concealer

Your Product is HORRIBLE ! More like putting Shoe Polish, on your hair..It is sticky, and clumpy, your hair sticks together, and is very tangley..Very Difficult to brush , and you lose a lot of hair on your brush..After washing and putting a lot of hair conditioner on my hair..This crap still left it difficult to brush..I will Never ever buy, or use your product again ! I bought 4 boxes on a sale deal, and only used a little of one..In the trash they go! Lesson Learned !
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ID
#3463874 Review #3463874 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Loss
$30

Product made my face react very badly

Garnier - Product made my face react very badly
Garnier - Product made my face react very badly
Garnier - Product made my face react very badly
I tried to contact customer care - very bad service and not interested in why that happened - just said go to your Dr - Offered money back but no real concern or bothered : I will never use them again
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Featured
ID
#3413024 Review #3413024 is a subjective opinion of poster.
Location
Hackney, England

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Verified Reviewer
New Reviewer

Have not been compensated for hair loss

Garnier - Have not been compensated for hair loss
Garnier - Have not been compensated for hair loss
Garnier - Have not been compensated for hair loss
I bought a black hair dye now my hair is orange I have not been compensated for my troubles now my hair is falling out and no one is helping me to be compensated for hair loss I do not want to walk around with orange hair or to go bald

User's recommendation: Do not buy.

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Featured
ID
#3408303 Review #3408303 is a subjective opinion of poster.
Location
Chicago, Illinois
Product
Garnier Olia Hair Dye
Cons
  • Ruined my hair
  • Made hair fall out and refused compensation for remedy

4+ years of allergic reaction!

Ive being using Garnier Ultimate Blends for over 4 years more on than off as I loved this shampoo and conditioner for my frizzy hair, particularly the coconut and cocoa butter. After years in and out of my doctor's I started a process of elimination of 1 suspected...
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ID
#3405680 Review #3405680 is a subjective opinion of poster.
Location
Littlehampton, England
Preferred solution
Discontinuation of peoduct

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Verified Reviewer
New Reviewer

I have always used Garnier 5.62. Every 2 months I redo my hair the color is amazing therefor I continue to use it. I have been using it 2 years now. Last night I put on the dye as normal remove the

I have always used Garnier 5.62. Every 2 months I redo my hair the color is amazing therefor I continue to use it. I have been using it 2 years now. Last night I put on the dye as normal remove the
I have been using 5.62 for the last two years and I love love the vibrant red color. Last night I dyed my hair with the same colour and now I have pitch black hair. I am so so disappointed and I want my red hair back. I have pictures I took the same day before the dye...
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ID
#3402090 Review #3402090 is a subjective opinion of poster.
Pros
  • Vibrant red color before this issue
  • Beautiful vibrant red
Cons
  • You will get a different color inside the box
Loss
$5000
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I want to business with the company

Call me plz I am interested Sell your company products Hi I am sell your products in online portal so plz send me your number
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ID
#3359769 Review #3359769 is a subjective opinion of poster.
Location
Visakhapatnam, Andhra Pradesh

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